The Project Chat of Valoon – Better Communication on the Construction Site

16. June 2025

Rethinking communication on the construction site

Two-way radios, phone calls, WhatsApp groups, and shouts across the yard – communication on the construction site is often as varied as the projects themselves. And that’s exactly the problem. The more channels in use, the greater the risk that information gets lost, misunderstandings occur, or is not communicated at all.

With the new Project Chat from Valoon , we bring order to the communication chaos – without completely overturning existing habits. Those working on the construction site who use WhatsApp can continue to do so. Just in a better way: more structured, transparent, and traceable.


What is the Valoon Project Chat?

The Project Chat is a new feature in Valoon that transforms existing WhatsApp groups into a professional, project-related communication channel – without changing how WhatsApp itself is used. Employees and subcontractors continue to communicate through their familiar tool, while Valoon ensures structure, project allocation, and long-term documentation in the background.

Each WhatsApp group can be assigned to a specific project. This keeps communication clear, traceable, and – unlike traditional groups – fully preserved even with personnel changes or absences. Photos, messages, and files are automatically routed to the correct location and are visible to the entire project team, regardless of whether someone was directly part of the original chat.


Here’s how the Project Chat works in Valoon

The Project Chat integrates seamlessly into your existing workflow – just with more structure and transparency. The central idea is: A WhatsApp group chat is assigned to a specific project in Valoon. This creates a direct link between your everyday communication and digital project management.

When you open a project in Valoon, you automatically see all linked chats – and only those. You can create new groups directly from Valoon, and existing groups can be assigned to a project with just a few clicks. Photos, messages, and attachments from the chat are automatically assigned to the correct project and documented securely.

Especially convenient: Even if colleagues are on vacation or sick, the entire chat history remains accessible. All Valoon users with project access can track the communication and even join the chat themselves if needed. Thus, there is no need for onboarding with personnel changes – everything is already there.

And the best part: Nothing changes for your subcontractors or external project partners. They continue to use WhatsApp normally – no login, no training, no system break.


The advantages at a glance – what makes the Project Chat better

The Project Chat brings familiar WhatsApp communication into a professional project environment – and along the way solves many typical communication issues on the construction site. Here are the key advantages at a glance:

🗂️ Communication with context: Each chat is clearly assigned to a project. No confusing group names, no endless scrolling through meaningless chat histories – you immediately know what it’s about.

🧠 Nothing gets lost: Photos, files, and messages are automatically documented – sorted by projects and searchable. Even if a colleague leaves the WhatsApp group, everything remains accessible in the project.

👥 Team-oriented – even with absences: Vacation, illness, or turnover? No problem. Anyone with access to the project can view the chat history and take over directly. This keeps the team operational.

🔍 Search function instead of screenshot chaos: Thanks to intelligent full-text search, you can still find that one message, that one photo, or that one agreement even weeks later – without wild forwarding or follow-ups.

📷 Photos automatically in the right place: Images no longer end up in random private photo folders but directly in the project gallery – referenced to the respective chat message. This is how digital building site communication works today.

📁 Documented legally and project-secure: Whether for handover, billing, or disputes – your communication is archived securely without additional effort.


Practical example: This is how communication works with Valoon

Imagine you are a construction manager on a larger site. In the morning, you receive a photo via WhatsApp from the electrician: “The line runs differently than planned – please consult.” Normally, you would now take a screenshot, save the image somewhere, and perhaps relay the information to your office later.

With the Valoon Project Chat, this happens automatically.

As soon as the message arrives, it is directly filed in the correct project. The image is stored in the project photo gallery – complete with timestamp and chat history. You can directly comment on the situation or mark the message and create a ticket from it so that nothing gets lost.

In the afternoon, you are no longer on the construction site – but your colleague takes over. Thanks to Valoon, she immediately sees in the project chat what the issue was, what decision was made, and what the current status is. No need for follow-up calls, no searching through different groups, no lost information.

This also applies to other scenarios:
– A last-minute delivery? A chat message is all it takes.
– Changes to the plan? Discuss and document directly in the group.
– Questions from subcontractors? Simply answer – everything stays within the project context.


Conclusion: WhatsApp stays – but finally with a system

Communication on the construction site must work quickly, simply, and reliably. WhatsApp is already well-established for this purpose – but as a tool for professional project communication, it has its limitations.

With the Project Chat from Valoon , we combine the best of both worlds: the familiar communication via WhatsApp and the structure, transparency, and traceability that modern construction projects need today. Without changing systems, without additional apps, without detours.

Valoon makes your construction site communication clear, secure, and efficient – and all that completely automatically.


👉 Learn more now
Do you want to experience the Project Chat yourself?
Then sign up for a demo with us or speak directly with your contact person at Valoon.

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