Valoon’s Project Chat – Better Communication on the Construction Site

16. June 2025

Reinventing communication on the construction site

Radios, phone calls, WhatsApp groups, and shouts across the yard – communication on the construction site is often as diverse as the projects themselves. And that’s exactly the problem. The more channels in use, the greater the risk that information gets lost, is misunderstood, or isn’t communicated at all.

With the new Project Chat from Valoon , we bring order to the communication chaos – without completely overhauling existing habits. Those who work with WhatsApp on the construction site should continue to do so, but now better: structured, transparent, and traceable.


What is the Valoon Project Chat?

The Project Chat is a new feature in Valoon that transforms existing WhatsApp groups into a professional, project-specific communication tool – without changing the use of WhatsApp itself. Employees and subcontractors continue to communicate via their familiar tool, while Valoon works in the background to provide structure, project assignment, and long-term documentation.

Each WhatsApp group can be assigned to a specific project. This keeps communication clear, traceable, and – unlike traditional groups – fully preserved even during personnel changes or absences. Photos, messages, and files are automatically placed in the right location and are accessible to the entire project team – regardless of whether someone was directly part of the original chat.


Here’s how the Project Chat works in Valoon

The Project Chat seamlessly integrates into your existing workflow – just with more structure and transparency. The central idea: A WhatsApp group chat is assigned to a specific project in Valoon. This creates a direct connection between your everyday communication and digital project management.

When you open a project in Valoon, you automatically see all linked chats – and only those. New groups can be created directly from Valoon, and existing groups can be assigned to a project in just a few clicks. Photos, messages, and attachments from the chat are automatically assigned to the correct project and documented securely.

Especially handy: Even when colleagues are on vacation or sick, the entire chat history remains accessible. All Valoon users with project access can follow the communication and even join the chat themselves if needed. This means no onboarding is necessary during personnel changes – everything is already there.

And the best part: For your subcontractors or external project participants, nothing changes. They can continue to use WhatsApp as usual – no login, no training, no system break.


The benefits at a glance – what the Project Chat improves

The Project Chat brings the familiar WhatsApp communication into a professional project environment – and simultaneously solves many typical communication problems on the construction site. Here are the main benefits at a glance:

🗂️ Communication with context: Each chat is clearly assigned to a project. No confusing group names, no endless scrolling through meaningless chat histories – you know immediately what it’s about.

🧠 Nothing gets lost: Photos, files, and messages are automatically documented – sorted by projects and searchable. Even if a colleague leaves the WhatsApp group, everything remains intact in the project.

👥 Team-friendly – even during absences: Vacation, illness, or change? No problem. Anyone with project access can view the chat history and take over directly. This keeps the team operational.

🔍 Search function instead of screenshot chaos: Thanks to intelligent full-text search, you can still find that one message, one photo, or one agreement weeks later – without frantic forwarding or asking around.

📷 Photos automatically in the right place: Images no longer land somewhere in private photo folders, but directly in the project gallery – linked to the respective chat message. This is how digital construction site communication works today.

📁 Documented legally and project-secure: Whether for handover, invoicing, or disputes – your communication is archived securely without extra effort.


Practical example: This is how communication works with Valoon

Imagine you are a site manager on a large construction site. In the morning, you receive a photo from the electrician via WhatsApp: “Cable runs differently than planned – please consult.” Normally, you would take a screenshot, save the image somewhere, and perhaps later pass the information on to your office.

With the Project Chat from Valoon, this happens automatically.

As soon as the message arrives, it is directly filed in the correct project. The image lands in the project photo gallery – complete with a timestamp and chat history. You can comment on the situation directly or mark the message and create a ticket from it, ensuring nothing gets lost.

In the afternoon, you’re no longer on the construction site – but your colleague takes over. Thanks to Valoon, she can immediately see in the Project Chat what happened, what decision was made, and what the current status is. No need for follow-up calls, no searching through different groups, no lost information.

The same applies to other scenarios:
– A last-minute delivery? Just a chat message is enough.
– Changes to the plans? Discuss and document directly in the group.
– Questions from subcontractors? Just answer them – everything stays in the project context.


Conclusion: WhatsApp remains – but finally with a system

Communication on the construction site needs to be fast, easy, and reliable. WhatsApp has long been established for this purpose – but as a tool for professional project communication, it has its limits.

With the Project Chat from Valoon , we connect the best of both worlds: the familiar communication via WhatsApp with the structure, transparency, and traceability that modern construction projects require today. Without a system change, without an additional app, without detours.

Valoon makes your construction site communication clear, secure, and efficient – and it’s all automatic.


👉 Learn more now
Do you want to experience the Project Chat yourself?
Then sign up for a demo with us or speak directly to your contact person at Valoon.

Whatsapp icons created by flatart_icons – Flaticon

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