Communication Disaster on the Construction Site? Here’s How to Get the Office and Job Site on the Same Page!

16. June 2025

Billions for the Rail: The Scope of DB Netz Large Projects

Deutsche Bahn is making significant investments in the future of rail transport. As part of the comprehensive renovation, over 4,000 track kilometers of the busiest corridors will be renewed by 2035. The renovation of the Riedbahn between Frankfurt and Mannheim alone cost around 500 million euros. Projects like the renewal of the Hamburg–Berlin line, used daily by 30,000 passengers, are part of this strategy. The occupancy on these core routes often exceeds 125 percent, making modernization essential. For construction companies, this means a long-term order perspective, which, however, requires precise execution. This German large projects place the highest demands on all parties involved. The complexity of these projects makes seamless communication a central challenge.

Communication risk factor: How unstructured agreements endanger projects

On the construction sites of DB Netz large projects, dozens of trades and subcontractors work simultaneously. Coordination via shout-outs or countless WhatsApp groups inevitably leads to information losses. A study shows that up to 30% of rework is attributed to poor communication. Misinterpretations of plan changes or undocumented defects can quickly cause delays of several days. These gaps in documentation are not only costly, but can also have legal consequences in the event of later disputes. Many failed large projects have one of their main causes here. To minimize these risks, legally secure and traceable documentation is essential.

Weaknesses in construction site communication

The following points are typical causes of inefficiency and errors:

  • Lack of central storage for agreements and approvals.
  • Information gets lost in hundreds of WhatsApp messages.
  • Language barriers in international teams complicate precise communication.
  • Employees have to switch between 3 to 4 different apps for documentation.
  • The manual transfer of information from smartphones to the office costs up to 5 hours per week per project manager.

A seamless digital process chain is the key to solving these problems.

Ensuring legal security: From WhatsApp message to daily construction report

Creating a seamless and legally secure construction log is one of the core duties on every construction site. In DB Netz large projects, this is particularly challenging due to the multitude of events. Manual recording is time-consuming and prone to errors, often important details are only added hours later in the office. Valoon solves this problem by utilizing everyday communication via WhatsApp to automatically create a construction log. Every photo, every text or voice message is archived with a timestamp and employee identification in a legally secure manner. This creates a seamless documentation without additional effort, which is immediately available when needed. This approach is crucial for efficient project controlling. This not only increases legal security, but also enhances efficiency throughout the entire construction process.

Increase efficiency: Simply optimize processes with digital tools

The digitalization of construction processes goes far beyond mere documentation. It enables a significant increase in efficiency. Alone, the digital recording of working hours can reduce administrative effort by up to 80%. With Valoon, processes such as defect management, measurement recording, and time tracking are integrated directly into the usual workflow on the construction site. An employee takes a photo of a defect, sends it via WhatsApp, and an automatic task with all relevant data is created in the office. This seamless integration saves up to 60 minutes per project manager daily on administrative work.

Here’s how you simplify defect management

The process from identifying to remedying a defect is radically simplified with Valoon:

  1. Capture defect: An employee on the construction site takes a photo or sends a voice message via WhatsApp.
  2. Automatic assignment: Valoon analyzes the message and automatically creates a ticket in the system, which is assigned to the responsible trade or employee.
  3. Live translation: If necessary, the defect description is translated for international team members in over 20 languages.
  4. Status updates: The status of defect resolution can be updated directly via a response in WhatsApp.
  5. Legally secure documentation: The entire process is documented seamlessly and immutably with all messages, photos, and timestamps.

These structured processes are a guarantee for successful large projects and form the basis for modern construction management.

Conclusion: Your advantage with Valoon in DB Netz large projects

Participating in DB Netz large projects is an opportunity that no construction company should miss. The key to success lies in perfect organization and seamless documentation. With Valoon, you choose a solution designed precisely for this purpose: simple, efficient, and legally secure. You minimize your risks through automatic, legally secure documentation and increase productivity by reducing administrative tasks by up to 80%. Since Valoon is based on WhatsApp, there’s no training effort required for your team on the construction site. Focus on what matters—construction. Valoon takes care of the rest. Book your free demo now and learn how you can implement your projects for the German rail network profitably and securely.

More Links

Digital Rail Germany provides information on the initiative ‘Digital Rail Germany’, which deals with the digitalization of the German rail network.

Deutsche Bahn presents a documentation on the important construction project Riedbahn in a press release.

DB InfraGO supplies information on the target image of infrastructure and the progress of digitalization.

VDI Wissensforum highlights in an article the BIM use case for the digital construction and commissioning file.

Chamber of Crafts Dortmund informs about a seminar on creating legally secure construction documentation.

PwC shows in an article success factors for the realization of German infrastructure projects.

Hertie School analyzes in a factsheet large projects in Germany between ambitions and reality.

Wikipedia provides comprehensive information about DB InfraGO.

FAQ

How does automatic documentation with Valoon work?

Your employees communicate as usual via a WhatsApp group. Valoon analyzes all messages, images, and voice messages in the background, assigns them to the correct project, and archives them immutably. Construction logs and other protocols are automatically generated from this.

Do my employees on the construction site need to install a new app?

No. This is Valoon’s decisive advantage. Your team on the construction site continues to use WhatsApp. Only project managers and office staff use the Valoon web application to view and manage the structured data.

Is documentation with Valoon legally secure and GDPR-compliant?

Yes. All data is stored immutably on German servers with timestamps and sender information. Our solution is fully GDPR-compliant and meets the requirements for legally secure documentation.

Does Valoon support multilingual teams?

Yes, Valoon has an integrated live translation feature. Messages can be translated into over 20 languages, significantly simplifying communication in international teams and avoiding misunderstandings.

For which company sizes is Valoon suitable?

Valoon is suitable for construction companies of all sizes, from small tradespeople to large general contractors involved in complex infrastructure projects such as the DB Netz large projects.

How quickly can Valoon be implemented in our company?

Implementing Valoon is possible within one day. Since no training is required for employees on the construction site, the solution is immediately ready for use, and you benefit from increased efficiency and legal security from day one.

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