Whether HVAC company, electrician, or roofer – Valoon is the first craftsman software that reaches your installers and journeymen exactly where they already communicate: on WhatsApp.
Over 3,000 construction projects trust Valoon
Digital communication and documentation for trade businesses.
The most common cause of failed digitalisation projects in the trades is not the software itself, but the lack of acceptance within the team.
You invest in a new trades app, train your employees – and within just a few weeks everyone is back communicating in the old WhatsApp group. Job information gets lost, photos from customer sites end up in private chats, and the office waits in vain for reports.
This is not an isolated case, but everyday reality in thousands of trade businesses across Germany. This is exactly where Valoon comes in: instead of forcing your employees into a new way of working, Valoon uses WhatsApp as a familiar communication interface.
Important information and photos get lost in private chats – in the end the basis needed for correct invoicing is missing.
Journeymen and technicians keep working as usual – the new software is barely used.
Instead of running through a central system, coordination happens via calls and follow-up questions – costing valuable time every day.
This is how easy it is
Valoon turns the principle of conventional trades software on its head: instead of forcing technicians and journeymen to use a new platform, Valoon relies on the communication channel they already use every day – WhatsApp.
Whether electrician, HVAC technician or painter – your employees send photos, status updates and queries simply via WhatsApp. No new login, no new app and no additional onboarding.
Every message and every photo is automatically assigned to the right job and documented in a GDPR-compliant way. All information is fully captured, available at any time and quickly findable via search – with no manual rework.
While your employees work on site or at the customer's, you in the office see the current status of all ongoing jobs, new photos and open responses at any time – without extra phone calls.
All features
Valoon is more than a communication tool. The platform combines job management, customer communication and digital work documentation – simple, structured and directly via WhatsApp.
Valoon connects technicians, dispatchers and masters in real time. Responses, queries and status updates are automatically assigned to the right job – no information gets lost.
Whether roofer, electrician or HVAC technician: photos are sent directly via WhatsApp, automatically assigned to the right job, time-stamped and archived. This means all evidence is fully available at any time.
Assign tasks directly from the job chat. Keep open items, ongoing work and completed jobs in view at all times – without paperwork and without chasing people by phone.
With Valoon, masters and dispatchers keep all ongoing jobs and customer appointments in view in real time – with no new software and no additional installation. Who is working where? What is still in progress? What has already been completed? All information is centrally available.
Valoon creates GDPR-compliant documentation of your job communication. All job information, photos and reports are archived securely and in an audit-proof way on German servers – retrievable at any time and documented in a legally sound manner.
Trades app comparison
The difference between classic trades software and Valoon lies not in the feature set, but in the type of rollout. While other solutions require new applications and training, Valoon relies on WhatsApp as a familiar communication channel. This reduces training effort and rollout time to a minimum.
| Criterion | Classic trades software | Valoon |
|---|---|---|
| New app required | Yes – extra app on every technician's phone |
No – runs via WhatsApp |
| Rollout time | Weeks to months |
A few hours |
| Training effort | Mandatory training, onboarding time |
No training |
| Job documentation | Manual, error-prone, time-consuming |
Automatic |
| Communication channel | New platform |
WhatsApp |
| AI for tradespeople | Not available |
Categorisation & AI |
| Cost model | Licence per employee |
Flexible model, scalable |
For everyone in the trade business
With Valoon, everyone involved works on the same information basis – without having to change existing workflows.
Keep an overview of all ongoing jobs at all times – without constant callbacks or status checks.
No new tool, no new login – simply keep working via WhatsApp as usual.
All relevant job information is centrally available – without constant asking or manual transfers.
For all trades
From the one-person business to the company with 50 technicians: Valoon adapts to your trade business – not the other way around.
Technicians document system acceptances, maintenance and fault reports directly via WhatsApp. All information is automatically assigned to the right job and fully documented.
Test protocols, inspection photos and acceptance reports are captured directly on site. Valoon archives all information in an audit-proof way and automatically assigns it to the right job.
Damage photos, construction progress and final documentation go directly from the roof to the office. Every image is automatically assigned to the matching job and documented in an audit-proof way.
Measurements, interim statuses and acceptance photos are transmitted directly via WhatsApp. Daily communication automatically becomes complete job documentation.
Installation photos, wiring records and commissioning protocols are documented centrally. Valoon structures all information automatically and makes it retrievable at any time.
Laying patterns, substrate checks and acceptance photos are captured directly on site. All photos and notes are automatically assigned to the right project and archived for later invoicing.
Jörg Wöhrle
Managing Director bad & heizung Bühlerzell GmbH
Maximilian Budau
Project Manager at P.A. Budau GmbH & Co. KG
Maximilian Bräunel
Co-founder at feld7 Studio for Architecture, Project Manager at IBB Engineering Office for Civil Engineering
Dominik Steuer
Managing Director Steuer Group
Here you will find answers to the most common questions about Valoon, digitalisation in the trades and using WhatsApp in your business.
What is trades software and what do I need it for?
Do my technicians and journeymen have to install a new app?
How long does it take to roll out Valoon in a trade business?
Is Valoon GDPR-compliant?
How does digitalisation in the trades work with Valoon?
How can WhatsApp be used professionally and legally in a trade business?
Which trade businesses is Valoon suitable for?
How does Valoon help with invoicing?
What does Valoon cost?
Can I connect Valoon with other systems?
What is trades software?
What does digitalisation in the trades mean?
